Frequently Asked Questions
Will my insurance cover my visit?
We provide you with an itemized receipt with billing codes for the visit and any procedures or treatments so that you can submit these to your insurance company for reimbursement.
What if it’s decided during my virtual visit I need a housecall?
We will see you in person, and the cost of the virtual visit will be deducted from your bill.
How far in advance can I schedule a visit?
As far as you’d like. If you’re planning a trip and think you’ll need medications or if we’re heading into allergy or cold and flu season, book a visit to prevent being caught without care.
Why do I have to upload a photo ID of myself?
Will UCH make evening and weekend appointments?
Charges for times after normal business hours will be due at the time of the House Call or Virtual Visit.
Weekday Evening, 5p-8p/$30
Weekend Evening 5p-8p/$90
What area does the UCH team service?